Your trust is the foundation of everything we do at Gyansarover Group of Education. This policy explains, in plain language, what personal data we collect, why we collect it, and how we protect it.
Information We Collect
We collect information in two ways — what you actively provide and what is gathered automatically when you browse our website.
- Personal Details: Name, email address, phone number and city/state provided via our enquiry, admission or contact forms.
- Academic Information: Preferred course, qualification level and admission-year preference shared during quick-apply submissions.
- Usage Data: Browser type, IP address, pages visited, time spent and referral URL — collected automatically through server logs and analytics tools.
- Device Data: Operating system, screen resolution and device type to help us render the site correctly for you.
How We Use Your Information
Information we hold is used exclusively to serve you better and to operate our institution effectively.
- To process admission enquiries and schedule counsellor callbacks.
- To send important updates about courses, events and admission deadlines.
- To personalise website content and improve the user experience.
- To analyse website traffic and optimise our digital outreach.
- To comply with legal, regulatory and statutory obligations.
- To prevent fraudulent activity and maintain website security.
We do not use your data for automated decision-making or profiling.
Cookies & Tracking
Our website uses cookies — small text files stored on your device — to enhance functionality and gather anonymised analytics data. We use the following types:
- Essential Cookies: Required for the website to function (e.g., session management). These cannot be disabled.
- Analytics Cookies: Help us understand how visitors navigate the site (Google Analytics). All data is aggregated and anonymised.
- Preference Cookies: Remember your settings such as language and region.
You may disable non-essential cookies at any time through your browser settings. Note that doing so may affect some website features.
Sharing of Data
We respect the confidentiality of your information. We do not sell, rent or trade your personal data. We may share it only in these limited circumstances:
- Service Providers: Third-party vendors (e.g., email delivery, hosting) who process data solely on our behalf under strict data-processing agreements.
- Regulatory Authorities: Government bodies such as the Bihar State Nursing Council or AICTE when required for affiliation, inspection or compliance purposes.
- Legal Obligation: Where disclosure is required by law, court order or to protect the safety of individuals.
Data Security
We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through the website.
- Restricted access to personal data — only authorised staff may access it.
- Regular security audits and software updates on our servers.
- Secure off-site backups with access control policies.
While we take every reasonable precaution, no method of internet transmission is 100% secure. In the unlikely event of a data breach, we will notify affected users as required by applicable law.
Your Rights
As a data subject under applicable Indian data protection law, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to rectify any inaccurate or incomplete data.
- Erasure: Request deletion of your data where it is no longer necessary for the purpose collected.
- Objection: Object to processing of your data for marketing communications at any time.
- Portability: Receive your data in a commonly used, machine-readable format.
To exercise any of these rights, email us at info@gyansarover.org. We will respond within 30 days.
Third-Party Links
Our website may contain links to external websites including social media platforms (Facebook, Instagram, YouTube, LinkedIn) and partner institutions. Once you leave our site, this Privacy Policy no longer applies. We encourage you to read the privacy policies of every website you visit.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has submitted personal information to us, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our homepage.
Your continued use of the website after changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your data, please reach out to our Admissions & Compliance team:
- 📍 Mahavir Market, Bailey Road, Ashiyana More, Patna – 800014, Bihar
- 📞 +91-8298600111
- ✉️ info@gyansarover.org
- 🕐 Monday – Saturday | 10:00 AM – 6:00 PM